BE VOICEFor corporate and enterprise
One voice platform for every department.
Reception, sales, accounts, service and support, each with its own numbers, routing and AI persona, all run from one console and connected to the systems your business already relies on.
Built for how larger organisations work
Departments and teams
Phone menus, ring groups and queues for each department, each with its own hours, holidays, hold music and voicemail.
Your own AI personas
A receptionist at the front door, an order desk for customers, an accounts persona for payment calls, each with its own knowledge and rules. Personas →
Managers in control
Give each manager their own sign-in, invited by email, with access only to what they look after. Every published change is saved and can be undone.
SAP Business One and corporate systems
Answers from live data and outcomes written back during the call. SAP Business One and your systems →
API and MCP
Start calls from your own software or your AI assistant, receive signed events as calls start and end, and manage everything the console does. API and MCP →
Every call on record
Recordings, transcripts, summaries and outcomes in one place, with exports, and deleted automatically after the retention period you set.
For your IT and risk teams
Security and control
- Each organisation's numbers, calls, recordings and data are kept separate
- Passwords and credentials stored encrypted or hashed, never shown again
- Phone sign-ins protected against guessing and fraud, and can be limited to the countries you choose
- Phone numbers masked in system logs
- Monitored around the clock, with alerts if a line or service has a problem
- Emergency calls always get through
Calling within the rules
Outbound calls keep to the calling hours for each kind of call, keep a do-not-call list and honour every opt-out. Your own stricter rules can be added, never looser ones.
Start with a free pilot
We set BE Voice up for your business and you try it on real calls before you decide.