BE VOICEPricing
A virtual call team, priced by the minute.
Consistent on every call, in clear Australian English, Chinese, Japanese and other languages, ready the moment you need it and costing nothing when it's idle. Pick a monthly plan with minutes included, or pay as you go.
All prices in AUD, excluding GST. You only pay for answered calls: no answer, voicemail and calls that ring out cost nothing.
At a glance
- Answering calls
- from $149 / month
- Making calls
- from $349 / month
- Pay as you go
- from $1.00 per answered call
Minutes included with every plan. Only answered calls count.
It answers
Answering plans
Every call answered day and night: questions answered, callers put through, messages taken. Billed on answered minutes.
Reception Lite
$149 / month
- 1 line
- 200 answered minutes included
- Then $0.75 a minute
For sole operators and after-hours cover.
Reception
$349 / month
- 2 lines
- 600 answered minutes included
- Then $0.65 a minute
For clinics, trades and small offices.
Reception Plus
$799 / month
- 4 lines
- 1,500 answered minutes included
- Then $0.55 a minute
For busy receptions and several locations.
It dials
Outbound plans
Payment reminders, appointment reminders, surveys and sales calls from a list, your system or your app. Each line is one call at a time, about 35 calls an hour.
Starter
$349 / month
- 1 line
- 500 minutes included
- Then $0.75 a minute
Team
$990 / month
- 4 lines
- 2,000 minutes included
- Then $0.60 a minute
Call Centre
from $2,400 / month
- 8 to 12 lines
- 6,000 minutes included
- Then $0.45 a minute
No commitment
Pay as you go
No monthly fee. Pay for each answered call, by the kind of call. A good way to start before moving to a plan.
| Call | Usually | Per answered call |
|---|---|---|
| Short: reminders and confirmations | under a minute | $1.00 |
| Standard: surveys, reception, account questions | 1 to 3 minutes | $1.50 to $2.00 |
Phone system, setup and connections
Numbers, phones, queues and menus, setting up your personas, and connecting your own systems (including SAP Business One) are quoted for your business.
Good to know
Only answered calls count
Minutes are counted on calls that were answered. Ringing out, voicemail and wrong numbers aren't charged.
No idle seats
Unlike a call centre seat, nothing sits idle on the payroll: the plan covers your lines, and the minutes are what you use.
Try it first
Hear it on your own phone, then start with a free pilot on real calls before you choose a plan.
Start with a free pilot
We set BE Voice up for your business and you try it on real calls before you decide.